Boarding the Bus With a Mobility Device

Each bus has a ramp or lift

Low-floor buses (about half the buses in our fleet) have boarding ramps that the operator can deploy upon request. Older high-floor buses are equipped with power lifts for anyone who can't use the stairs to board.

How to board the bus

1. Wait in view of the operator : Wait in the middle of the bus stop where the operator can see you. That way when your bus arrives, the operator will know to deploy the ramp or lift, which helps save time.
2. If you need the ramp or lift, just ask: If you need to use the ramp or lift and the operator has not already deployed it, just ask. He or she can assist you if you need help guiding your mobility device onto the ramp or lift.
3. Priority seating & securement areas: On board, look for the priority seating area near the front of the bus. Two securement areas are provided for mobility devices. The operator will help secure your mobility device.
4. Press the signal strip to request a stop: Press down on the signal strip or pull the cord along the window to let the operator know you want the next stop.
5. Getting off the bus: When the bus stops, the operator will remove the securement straps from your mobility device, and deploy the ramp or lift for you.

Tips for using the lifts on high-floor buses

• Set the brakes on your mobility device and turn off the power.
• If you are standing on the lift, be sure to hold onto the hand rail.
• Lifts can hold mobility devices up to 30 inches wide and 48 inches long, weighing up to 600 pounds when occupied.
• A personal attendant may ride the lift with you.
• Backing your mobility device onto the lift may make it easier to maneuver into the securement area inside.

Securement

On board, the bus operator will help secure your mobility device to ensure a safe and comfortable ride. The illustration below shows how different types of mobility devices are secured:

We offer special straps that attach to the corners of your mobility device, making securement on the bus easier and faster. Call 503-962-2455 or email accessible@trimet.org for details.

Two-wheeled devices

You can bring a two-wheeled electric device (such as the Segway®) on the bus when used as a mobility device due to a disability. (Note: The device must be turned off when boarding, riding and exiting the vehicle.)